Special Collections & Requests



1. Schedule a Pickup

This scheduling system is for county collection customers and may only be used when materials are placed directly in front of your house. If materials are placed in any other location, such as around the corner or across the street, you must call 703-802-3322, TTY 711, to speak with a customer service representative.


Important Guidelines for Oversized Items

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Items to Avoid Setting Out for Curbside Collection

Special Instructions: Your special pickup will be scheduled for your next regular trash collection day. For submissions made after 2:30 p.m. the day before your regular collection day, your special pickup request will be scheduled for the following week. If, for any reason, your trash pickup is delayed, your special pick up will also be delayed and collected the same day that your trash is collected. If you have any questions, please contact a customer service representative at 703-802-3322, TTY 711.


Please provide the following information:

(A, B, etc.)
- -
Type of Pickup:
Example: Items placed on south end of property (250 characters MAX)



2. Trash/Recycling Container Service Request

Report a damaged or missing container or request a new one Trash/Recycling Container Service Request


3. Submit a Comment/Complaint

To report a problem related to your collection service, please submit your concerns to us in writing or call 703-802-3322, TTY 711, Monday - Friday, between 7:30 a.m. and 4:00 p.m. to speak to a customer service representative.


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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